Privacy policy
Draft for review — not yet approved legal text
What we collect
When you send an enquiry or a railway order, we ask for your name, mobile number and email. Railway orders also include your PNR, train, coach and seat so we can find you.
Why we collect it
Only to reply to your enquiry, confirm your order by phone and hand it over at the right coach. We do not sell or share your details for marketing.
How long we keep it
Order and enquiry details are kept only as long as needed to complete the request and meet legal record-keeping requirements.
Your choices
You can ask us to correct or delete your details at any time using the contact details on the Visit Us page.